What is a Portal? A  Portal is a web site that offer users different types of information and services. Portals can  be integrated for community forums data exchange, web based email and  advertisements .Insidekenya with the backup of one of the worlds leading webhosting company, will provide you with solutions to create powerful and professional portals that your community will use as their gate way to the internet. That will build a long lasting relation with you and your customers..

If you ever need assistance, our technical service and support professionals are always just an email or toll-free call away, 24 hours a day 7 days a week.

1. Can additional domains be pointed to my main domain?

2. Can I host domains in the sub-directory of my Master Account?

3. Are there any materials available to assist my customers?

4. Do you handle Foreign Domain Name Registrations?

5. How do I add or delete features on my client's domains?

6. Who handles Domain Name Registration for my clients?

7. Do you offer Technical Support for my clients?

8. How is billing handled?

9. Do I have to use your Name Servers?

1. Can additional domains be pointed to my main domain? - Top

Yes. We can alias (park) additional domains to point to the same main page as your master domain and it will also share the same mail system. There is a one-time $50.00 set-up fee for each domain you add as an alias. This service is available for your clients also. Though we only charge a one-time set-up fee, many hosting companies charge a monthly fee for this feature. Reselling this feature is yet another source of revenue for you.
- Updated: December 13, 2000

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2. Can I host domains in the sub-directory of my Master Account? - Top

Our Webmaster Upgrade, a CGI based tool provides the ability to point additional domains to subdirectories of your main domain. You can upgrade your Master Account with our Webmaster Upgrade for a small additional monthly fee.
- Updated: December 13, 2000

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3. Are there any materials available to assist my customers? - Top

To better assist you and your customers we have developed an extensive online manual and several other informational documents to quickly and thoroughly answer all your questions. To help your clients get started and maximize their Internet experience we provide numerous full-length tutorials on HTML, Java Script, FrontPage 98 and FrontPage 2000. Depending on their preference they can either download the tutorials or view them online. Keep checking as we are constantly adding new training courses.
- Updated: December 13, 2000

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4. Do you handle Foreign Domain Name Registrations? - Top

We currently house domains from over 120 countries, and can house any valid domain name extension. Currently we offer domain name registration services only for .com, .net and .org extensions. In the Reseller Control Center, you will find a "Foreign" link, which is a useful resource page linking to most registration services around the world.
- Updated: December 13, 2000

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5. How do I add or delete features on my client's domains? - Top

As our reseller we provide you total control over all your resold accounts. You will be given access to the Reseller Control Center, where you will find numerous online forms to add or delete features on any of your resold accounts. Most applications for domain features and account add-ons are processed immediately, but some may require up to 24 hours. Please refer to the individual set-up schedules.
- Updated: December 13, 2000

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6. Who handles Domain Name Registration for my clients? - Top

You do. As our reseller you have access to the most competitive wholesale domain name registration rates in the industry. We offer discounts of up to 65% on .net, .com and .org domain registrations. You will receive a special reseller access account at our registry, which will allow easy processing of your accounts.
- Updated: December 13, 2000

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7. Do you offer Technical Support for my clients? - Top

Yes. We provide  Support  that allows us to directly take questions from your clients and still remain completely anonymous.  We also provide a number of online training courses in HTML, FrontPage and Java, all in HTML and fully searchable. We also offer an extensive Support Manual along with a detailed Support FAQ to provide you and your customers with answers to all support queries immediately. The Support FAQ is constantly being updated and offers a searchable archive of all support-related queries. We make it a point to never interact directly with the reseller 's clientele.
- Updated: December 13, 2000

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8. How is billing handled? - Top

Our Reseller Program does not require long term contracts. Every month we send you a consolidated invoice/statement for the charges that you have accrued for that month. The statement will list all resold domains under your Master Account and additional features installed on each domain. It is your responsibility to directly bill and collect from each of your individual customers. Once you receive your monthly invoice, you have up to 15 days to provide payment.
- Updated: December 13, 2000

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9. Do I have to use your Name Servers? - Top

No you don't. To provide you with the highest levels of anonymity, we offer Personalized Name Servers. For a nominal monthly fee, we can set-up an alias with your domain name on our name servers so you can register domains for your clients using your name servers instead of ours. Plus when your customers perform a domain name lookup (via whois), they will see your Name Server information not ours, thereby promoting your brand.
- Updated:December 13, 2000

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